Jagcor pledges to create value for its clients, through excellence in process management, being responsible for overseeing compliance with all applicable Project Quality requirements and to lead by example in the application of good practices, prioritising the demand for continuous improvement in our services and final product as well as in the management systems implemented.

To meet these requirements and to ensure the sustainability of our business we have developed processes and procedures in accordance with ISO 9001 / 2008 that ensure we meet those requirements. Our processes and procedures have been custom designed for our business and are continually reviewed for improvement.

Leadership – The Company’s senior management takes on the leadership and commitment of managing quality throughout the organisation.

Strategic alignment – The quality objectives set out are in keeping with the Quality Policy, as well as with the Company’s mission, vision, and strategy. 

Risk and opportunity management – The Company manages the risks and opportunities identified in its processes to achieve the expected results and reduce any negative effects. 

Satisfaction of our clients – JAGCOR listens to its clients, identifying their needs and expectations and considering them in its planning and execution of services, working together to find solutions that are to their complete satisfaction, and fostering mutually beneficial long-term relationships. 

Top quality and safe use of products and services – JAGCOR takes the utmost care in its activities to ensure the quality and reliability of its products and services. 

Continuous improvement – The Company encourages innovation and the development of specific projects to improve its processes that allow it to identify best practices and lessons learned, creating a culture that constantly seeks improvement in quality.

This culture of quality and efficiency in operations extends to all divisions and states
where JAGCOR operates.